Faq

Faq

Get expert advice anytime for anything you need



What happens after I purchase a plan and what do I need prepared?
A

After purchasing a plan, you’re required to fill out a web design brief. This serves as our basis for your website design — from the layout, pages, and design must-haves.

You may also access the creative brief in your Account Manager.

Lastly for us to hasten the delivery of your website any content that you have for your pages would be a great help, images of your products, team or services.



Will you be adding content to my website as well?
A

For a personal flair, we recommend that you supply, upload, and manage your site content.

Our team will guide you through the upload and editing process to help you get started.

If you lack the time and resources for content management, we recommend you check out Managed SEO.


Can we link our social media accounts to our website?
AYes, you may integrate your social media accounts (Facebook, Instagram, Youtube, Twitter, etc.) into your website.


When do I need to renew my package? Can I do it after it expires?
A

Our Web Design packages include the web design service itself, as well as domain and web hosting.

There’s no need to renew the web design service as it only requires a one-time payment. However, you need to renew your domain and web hosting services. It’s important to renew them before the due date to save your website from going offline.



Why choose WordPress as my website platform?
A

WordPress is a blogging and content management system (CMS). It’s a flexible and user-friendly platform that allows users to perform various functions, including blogging, appointment booking, ecommerce, and more.

Used by around 75 million websites globally, WordPress is the most popular CMS platform today. Many users are already familiar with the platform, which eases any difficulties in staff training when building or managing a website.



How do I apply changes to my website once it’s completed?
AUpon the completion of your website, you will receive a detailed manual which includes all the guides to edit/update your website.


Is SEO included in all the plans?
AWe do the extra mile to make your website SEO ready. All website plans have basic SEO done for you. For advanced SEO features, check our SEO services.


I need something else on my website that’s not available in the packages. Can you add them?

A

If you have other requirements not supported by the packages, we can provide these to you at a reasonable cost.

These include but are not limited to:

  • Customised layouts
  • Third-party API integrations
  • Advanced functionalities like booking, product calculators, custom logins and dashboards, etc.

Please contact us for more information.

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